Digital transformation has been ongoing for years, changing the world and changing how businesses offer their solutions. Years back, many things are getting done differently. Thanks to the digital transformation, technologies, and online services. They changed how we interact with many of the services and even with each other.
Digital self service is one of the sectors we expect to grow incredibly in the next few years. According to one market research, self service technology will account for $25 billion of the world’s economy within years.
To most people, artificial intelligence sounds like something straight out of a science fiction movie. When people hear this term, they think of super-sophisticated systems that are trying to take over the world.
To non-technical people, the term API can be intimidating. It pops up everywhere without a proper explanation of what it is, and why is it important. Despite seeming too complicated, APIs are easier to understand that what they seem to be.
Whether process automation is good or bad is no longer up for debate. Nowadays, automation has become a must for any business that wants to succeed. The value that process automation brings is too much to ignore.
According to a recent study, the business automation industry is expected to reach USD 18.45 billion by the year 2023. This is a as strong indicator of the high demand for tools and services that enable business automation.