Automation, and especially cloud based tools, have been improving how many businesses in various industries work for many years. There is nearly no business sector with no impact of automation on it, and tangible benefits to consider.
CCaaS or Contact Center as a Service is becoming very widely popular, and more businesses are adopting it every year. The lockdown and the COVID-19 crisis have even accelerated the adoption of the model. In this blog, we explain why you should be considering CCaaS and what can motivate you to move your customer service to the cloud.
Cloud computing is one of the most rapidly growing technologies in the world. It doesn't seem to decline anytime soon. The benefits that cloud offers make businesses and even governments shift to cloud at an increasing rate.
Millions of developers around the world are developing cloud apps. Despite cloud computing being revolutionary and has opened the door for many opportunities and advancements. There are many cloud app development challenges that developers face.