3 Scrum Software Development Roles And What They Do

Software Development
2 months ago · 3 min min read

A software development team is not all about coding. Actually, it is easy to find development teams that don't even have 50% of them as coders.

by Alex Mansour

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Lean Software Development: What Is It And What Benefits Does It Offer?

Software Development
2 months ago · 2 min min read

The software development industry has grown to have many methodologies and frameworks that help in managing projects.

by Alex Mansour

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How to Develop a Successful Technology Roadmap?

Digital Transformation
2 months ago · 2 min min read

Developing a technology roadmap is one of the most prominent best practices for handling digital transformation effectively. With a roadmap showing each step you are taking, with a clear why and how, you can maximize the outcomes of your technology implementations.

by Alex Mansour

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Customer Service Portal

5 Ways To Handle Angry Customers

by Alex Mansour
2 years ago
Like how satisfied customers recommend your business to others, angry customers won't just avoid dealing with you. But they will also tell others about their frustration and advise them not to buy your services or products, which is -as you may already know- very effective.
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Business Process Automation (BPA)

5 Innovative Digital Self Service Examples to Inspire Your Business

by Alex Mansour
2 years ago
Digital self service is one of the sectors we expect to grow incredibly in the next few years. According to one market research, self service technology will account for $25 billion of the world’s economy within years.
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Customer Service Portal

The 6 Best Customer Self Service Software to Consider in 2020

by Alex Mansour
2 years ago
Discover our list of the best customer self service solutions available readily by the biggest companies and what features they offer.
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Customer Service Portal

Top digital self-service trends of 2020: Customer service is changing

by Alex Mansour
3 years ago
The digital world is revolutionizing customer service. Learn more about the biggest trends in the world of self-service.
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Business Process Automation (BPA)

Why every business should have a customer self-service portal?

by Alex Mansour
3 years ago
Having a customer self-service portal can have many benefits for businesses trying to improve and boost customer satisfaction. Learn more about these benefits.
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