B5 Digital Launches its first SaaS: Digitalsero

SaaS
8 months ago · 2 min min read

A few days back, we announced on our social media accounts that this month, we will be launching the early access of the first SaaS that we develop and sell as B5 Digital, after 4 years of delivering SaaS and custom software development services to clients.

by Alex Mansour

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Continuous Feedback For Agile Teams: The 4 Top Benefits

Software Development
8 months ago · 2 min min read

Continuous feedback is a human resources best practice that encourages the consistent sharing of feedback between employees and managers, to make the team more efficient and healthy.

by Alex Mansour

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4 Ways Entering a Software Development Partnership Is A Great Decision

Software Development
9 months ago · 3 min min read

When it comes to software development, choosing to outsource can offer many benefits for businesses not specialized in IT and software; helping businesses keep their focus on what they do best.

by Alex Mansour

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Customer Service Portal

5 Ways To Handle Angry Customers

by Alex Mansour
2 years ago
Like how satisfied customers recommend your business to others, angry customers won't just avoid dealing with you. But they will also tell others about their frustration and advise them not to buy your services or products, which is -as you may already know- very effective.
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Business Process Automation (BPA)

5 Innovative Digital Self Service Examples to Inspire Your Business

by Alex Mansour
3 years ago
Digital self service is one of the sectors we expect to grow incredibly in the next few years. According to one market research, self service technology will account for $25 billion of the world’s economy within years.
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Customer Service Portal

The 6 Best Customer Self Service Software to Consider in 2020

by Alex Mansour
3 years ago
Discover our list of the best customer self service solutions available readily by the biggest companies and what features they offer.
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Customer Service Portal

Top digital self-service trends of 2020: Customer service is changing

by Alex Mansour
3 years ago
The digital world is revolutionizing customer service. Learn more about the biggest trends in the world of self-service.
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Business Process Automation (BPA)

Why every business should have a customer self-service portal?

by Alex Mansour
3 years ago
Having a customer self-service portal can have many benefits for businesses trying to improve and boost customer satisfaction. Learn more about these benefits.
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