A few days back, we announced on our social media accounts that this month, we will be launching the early access of the first SaaS that we develop and sell as B5 Digital, after 4 years of delivering SaaS and custom software development services to clients.
The fast-moving market of software development is always changing with new technologies and the rise of existing ones every year. The pursuit of utilizing the most useful technologies and practices has never slowed down for decades.
One of the great concepts that can be used in software development, especially when you are venturing into SaaS ideas and building different products from time to time is the proof of concept.
Like how satisfied customers recommend your business to others, angry customers won't just avoid dealing with you. But they will also tell others about their frustration and advise them not to buy your services or products, which is -as you may already know- very effective.
Digital self service is one of the sectors we expect to grow incredibly in the next few years. According to one market research, self service technology will account for $25 billion of the world’s economy within years.
Having a customer self-service portal can have many benefits for businesses trying to improve and boost customer satisfaction. Learn more about these benefits.