Developing a technology roadmap is one of the most prominent best practices for handling digital transformation effectively. With a roadmap showing each step you are taking, with a clear why and how, you can maximize the outcomes of your technology implementations.
Like how satisfied customers recommend your business to others, angry customers won't just avoid dealing with you. But they will also tell others about their frustration and advise them not to buy your services or products, which is -as you may already know- very effective.
Digital self service is one of the sectors we expect to grow incredibly in the next few years. According to one market research, self service technology will account for $25 billion of the world’s economy within years.
Having a customer self-service portal can have many benefits for businesses trying to improve and boost customer satisfaction. Learn more about these benefits.
