A few days back, we announced on our social media accounts that this month, we will be launching the early access of the first SaaS that we develop and sell as B5 Digital, after 4 years of delivering SaaS and custom software development services to clients.
The fast-moving market of software development is always changing with new technologies and the rise of existing ones every year. The pursuit of utilizing the most useful technologies and practices has never slowed down for decades.
One of the great concepts that can be used in software development, especially when you are venturing into SaaS ideas and building different products from time to time is the proof of concept.
Customer support is one of the most critical departments of your business, as it directly impacts your reputation and customer retention. IT support is always where much of the endless problems come, considering how complex and technical the problems are.
IT support or help desk is always one of the complicated departments in businesses. This Is due to a large number of processes and workflows, which involve many stages with repetition and communication that can slow things down.
