A few days back, we announced on our social media accounts that this month, we will be launching the early access of the first SaaS that we develop and sell as B5 Digital, after 4 years of delivering SaaS and custom software development services to clients.
Continuous feedback is a human resources best practice that encourages the consistent sharing of feedback between employees and managers, to make the team more efficient and healthy.
When it comes to software development, choosing to outsource can offer many benefits for businesses not specialized in IT and software; helping businesses keep their focus on what they do best.
One of the greatest tools we have seen workflow automation tools possess recently is workflow visualization. Workflow visualization simply allows employees to view, edit and manage workflows through visualized charts.
Handling procurement processes manually was one of the most inefficient processes businesses have gone through in the past. Procurement automation, on the other side, makes procurement management an easy, transparent and reliable process.
Automation, and especially cloud based tools, have been improving how many businesses in various industries work for many years. There is nearly no business sector with no impact of automation on it, and tangible benefits to consider.
A mediocre customer service shouldn't be the thing you are aspiring for today. People are increasingly expecting premium customer service with minimal time wasted. And your competitors may be looking into this right now.
Automated customer service and self-service forms are becoming increasingly popular, with chatbots and self-service portals becoming the norm for the largest brands.
Automation has been disrupting many industries and leaving its marks on businesses in all sectors. And while automation can help businesses deliver outstanding customer experience, it can also help the back office operations in different ways.
Cloud technology has been on the rise for years before skyrocketing in usage with the pandemic in 2020. The shift to remote work has alerted many businesses that weren't to integrate cloud storage and technology to take advantage of its many benefits.
Onboarding employees and clients are among business processes that are considered by businesses when it comes to workflow automation. But have you ever thought about offboarding them?
Employee offboarding can be one of the processes businesses pay the least attention to. And despite the reality that an employee that you offboard won't have to deal with your business again, offboarding can be important for more than a reason.