A few days back, we announced on our social media accounts that this month, we will be launching the early access of the first SaaS that we develop and sell as B5 Digital, after 4 years of delivering SaaS and custom software development services to clients.
Continuous feedback is a human resources best practice that encourages the consistent sharing of feedback between employees and managers, to make the team more efficient and healthy.
When it comes to software development, choosing to outsource can offer many benefits for businesses not specialized in IT and software; helping businesses keep their focus on what they do best.
Customer support is one of the most critical departments of your business, as it directly impacts your reputation and customer retention. IT support is always where much of the endless problems come, considering how complex and technical the problems are.
IT support or help desk is always one of the complicated departments in businesses. This Is due to a large number of processes and workflows, which involve many stages with repetition and communication that can slow things down.