A few days back, we announced on our social media accounts that this month, we will be launching the early access of the first SaaS that we develop and sell as B5 Digital, after 4 years of delivering SaaS and custom software development services to clients.
Continuous feedback is a human resources best practice that encourages the consistent sharing of feedback between employees and managers, to make the team more efficient and healthy.
When it comes to software development, choosing to outsource can offer many benefits for businesses not specialized in IT and software; helping businesses keep their focus on what they do best.
In the age of digital solutions and automation, many processes mean far beyond they meant in the past. Sales processes are among the ones that have become more about knowing the customer instead of being just about communicating through the phone.
SaaS solutions and businesses responsible for them can have great benefits with optimising user experience. A more personalised and polished user experience can mean great results for the business.
Business process mapping is among the most essential best practices when it comes to business process improvement and automation. A process map can help in achieving what you can't without it, as it gives a complete picture of your business processes and operations.
Business process improvement is one of the aspects that more and more businesses are beginning to consider. Most business leaders now understand how processes impact the success of a business, and what effects they have on both short and long terms.
Business process improvement steps consist of a group of practices that are applied to enhance inefficient processes and the ones that need improvements.
Digital transformation has been ongoing for years, changing the world and changing how businesses offer their solutions. Years back, many things are getting done differently. Thanks to the digital transformation, technologies, and online services. They changed how we interact with many of the services and even with each other.
Digital self service is one of the sectors we expect to grow incredibly in the next few years. According to one market research, self service technology will account for $25 billion of the world’s economy within years.
Having a customer self-service portal can have many benefits for businesses trying to improve and boost customer satisfaction. Learn more about these benefits.
