Relohagen is a Copenhagen-based relocation company that helps people relocate and book hotels.
In this project, we designed and developed a hotel booking web app for Relohagen.
The challenge
Relohagen needed to process hundreds of hotel bookings per month for its corporate clients.
They had limited staff to deal with all the booking requests, as well as any changes to those bookings.
They needed a solution that allows them to automate the booking process, without losing their
distinctive “human touch”.
Our solution
We worked with the Relohagen team to optimize their entire workflow and develop a custom digital
product that would help them automate the booking process. The entire tool was developed and
delivered within 20 days due to Relohagen’s tight schedule. The following are the key features of
the new booking platform:
Simple customer registration
Relohagen’s clients can easily create their
accounts on the platform, check room availability
and book a room without any assistance from
the Relohagen staff. They can also modify their
booking and view their reservation status.
Automatic accounting/invoicing management
The platform handles the accounting and invoicing part of the booking process automatically, so the Relohagen team won’t have to dedicate any time to it.
Scalable solution
The new web app was created with
scalability in mind. It can easily be
scaled to accommodate more of
Relohagen’s corporate client.
Custom metrics
We’ve collaborated with Relohagen
to develop custom metrics that help
them understand how their hotel
bookings division is doing in terms
of reservations over time, revenues,
etc.
The results
Managing the entire hotel
bookings division with a
fraction of the man-hours
Customer satisfaction
increased due to
the user-friendly online
booking portal
A better understanding
of business results due to
custom reports and metrics
